Privacy policy

Effective date: July 20, 2024 and last updated on July 20, 2024.

INTRODUCTION

The ICO clinic is committed to protecting and respecting your privacy. This privacy policy describes how we collect, use and protect the personal information you provide to us. It also explains your rights regarding this information.

Information gathering

We collect several types of personal information when you interact with us, including when you visit our website, use our services or communicate with us. The types of information we may collect include:

Personally identifiable information such as your name, postal address, e-mail address and telephone number.
Connection information such as your IP address, browser type, operating system and similar data.
Other information that you choose to provide voluntarily, such as comments, communication preferences, etc.

Use of information

We use the information we collect for the following purposes:

Provide our products and services and respond to your requests.
To personalize and improve your experience with our products and services.
Communicate with you about our products, services, promotions, and other information we think may be relevant to you.
Manage and administer our activities, including for accounting, billing and customer support purposes.
Comply with legal obligations and regulations.
Prevent fraud and ensure the security of our users and systems.

Forms and interactivity:

We collect the following information:

Your personal information is collected through the following forms

Contact form
Appointment form

We use the information collected for the following purposes:

Contact
Appointments
Statistics

Your information is also collected through the interactivity that may be established between you and our Web site, in the following ways:

Comments
Correspondence

We use the information collected for the following purposes:

Contact
Statistics

This data is never sold to third parties, and subscribers can unsubscribe at any time.

Information sharing

We do not sell, rent or disclose your personal information to third parties, except in the following cases:

When necessary to provide our products and services, for example with third-party service providers, such as your dental center or dental laboratories, or with insurance companies for claims or quotes.
When we have your explicit consent to do so.
When we are legally required to do so to meet a legal requirement or to protect our rights, property or safety, or those of others.

Protecting information

We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration and destruction. This includes the use of appropriate technical, administrative and physical security measures.

To ensure the security of your personal information, we use the following measures:

SSL protocol
Connection security
We limit our use and processing of your personal information.
Network monitoring software
Computer backup
Firewall

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information. The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you may :

Write to us :
By post:

ICO Clinic
Dr. Alain Aubé
205 boul. Curé-Labelle Suite 201
Laval (Ste-Rose), Qc,
H7L 2Z9

By e-mail: info@ico-clinique.ca
Call us at: 450 433-4111, ext. 1

Your rights

You have certain rights regarding your personal information, including the right to:

Access your personal information and correct it if it is inaccurate or incomplete.
Request the deletion of your personal information, subject to certain exceptions.
Limit our use and processing of your personal information.
Limit our use and processing of your personal information.
You object to our use and processing of your personal information.
Withdraw your consent at any time when we use your personal information on the basis of your consent.

We have appointed Dr Alain aubé, owner responsible for the organization’s policies and practices. Contact Dr. Alain Aubé with any inquiries or questions about company policies and practices, or with any complaints.

Data retention

We will retain your personal information as long as necessary for the purposes for which it was collected, as well as to meet our legal obligations, resolve disputes and enforce our agreements.

Third-party websites (links to other websites)

This privacy statement does not apply to third-party websites linked to our website. The ICO clinic assumes no responsibility for these Web sites and/or other Internet resources.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect as soon as they are published on our website. We encourage you to check this page regularly for updates.

Security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

SSL (Secure Sockets Layer) protocol
Access management – authorized person
Access management – person concerned
Computer backup
Login / password
Firewalls

Legislation

We are committed to complying with the legislative provisions set out in provincial legislation (An Act to modernize the law relating to the protection of personal information, Bill 25) and Canadian federal legislation (Privacy Act, R.S.C. (1985)).

Right of access

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.

This right may be exercised :

By post: